Responsible gambling

Responsible Gaming at Lake City Casino Penticton

We are committed to providing a safe and responsible gaming environment for our patrons. We believe that problem gambling can have serious consequences, both financially and emotionally.

Tools Available:

• Deposit Limits: Set limits on the amount you want to deposit into your account.
• Time-Outs: Take a break from playing by setting time-out periods or cooling-off periods.
• Self-Exclusion: Remove yourself from our gaming premises for defined periods of time (6 months, 1 year, 3 years, etc.).
• Limits: Set limits on your play and encourage responsible behavior.

We also provide access to external support groups and resources through our Responsible Gaming pages, including:

• Gamblers Anonymous
• Provincial Helplines
• National Problem Gambling Help Line

Our staff is trained to identify problem gambling behaviors and intervene with discretion. We will do everything we can to ensure that you have a safe gaming experience.

Some Signs of Problem Gaming Behavior:

• Spending more time or money on games than intended.
• Feeling anxious, restless, or irritable when unable to gamble.
• Neglecting responsibilities or using savings for the purpose of betting.
• Needing help from others with finances related to gambling behavior.

If you believe that gaming is having a negative impact on your life, please seek out support. We can provide information and resources to get back control over your gaming habits.

Remember, responsible gaming is about balancing entertainment with reality, making informed choices, setting limits for yourself and being aware of the risks involved.

Encouraging Responsible Gaming Practices:

• Set budgets and track expenses.
• Take regular breaks from play.
• Seek help if you need it – no one has to struggle alone.

We want to provide a safe environment for everyone. If we suspect problem gaming behavior, we will not hesitate to intervene with discretion.

Responsible Gambling is our responsibility, too.